This session provides a framework for how to conduct a coaching conversation with someone whose performance is below standards. Leaders will explore the behaviors needed for effective coaching, view examples of effective and ineffective coaching techniques, and use a structured process for planning for a coaching conversation.
- Discuss why coaching is an important skill for supervisors
- Understand the key supervisor behaviors needed to help employees improve performance
- Learn a process for coaching employees to better performance and behavior
- Prepare for and practice a coaching session
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